Terms & Conditions
Effective as of January 1, 2024
Updated April 30, 2025
These Terms of Service (“Terms”) are a legal agreement between you and WithYou Network Services Inc. (“WithYou,” “we,” or “us”). By installing or using the WithYou app, visiting withyou.net, or accessing any related platform or service (together, the “Services”), you agree to be bound by these Terms.
Children and Minors. You must be at least 13 years old to agree to use our Services. If you are under the age of digital consent in your country or territory, your parent or guardian must review and agree to these Terms on your behalf. Please ask them to read these Terms with you.
Account Registration. To create an account you must register for our Services using your email.
Privacy of user data. WithYou does not sell, rent or monetize your personal data or content in any way. To operate globally, we need to store and distribute content and information around the world. The infrastructure may be owned or operated by other service providers such as Firebase. You agree to our data practices as described in our Privacy Policy.
User-Generated Content. You retain ownership of any content (such as Pathways, messages, or project contributions) you create or submit on WithYou. By submitting content, you grant WithYou a non-exclusive, royalty-free license to use, host, store, display, and share it solely to operate and improve our Services. We will never sell or commercially license your content without your explicit permission. You are solely responsible for the content you provide, and you must ensure that you have the necessary rights to upload and share it.
Software. In order to enable new features and enhanced functionality, you consent to downloading and installing updates to our Services.
Fees And Taxes. You are responsible for all carrier data plans, Internet fees, and other fees and taxes associated with your use of our Services.
Our Terms and Policies. You must use our Services according to our Terms and posted policies. If we disable your account for a violation of our Terms, you will not create another account without our permission.
Legal and Acceptable Use. You agree to use our Services only for legal, authorized, and acceptable purposes. There is no tolerance for objectionable content or abusive users. You will not use (or assist others in using) our Services in ways that violate or infringe the rights of WithYou, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; involve sending illegal or impermissible communications such as bulk messaging, auto-messaging, and auto-dialing; involve any non-personal use of our Services unless otherwise authorized by us.
Harm to WithYou. You must not (or assist others to) access, use, modify, distribute, transfer, or exploit our Services in unauthorized manners, or in ways that harm WithYou, our Services, or systems. For example you must not (a) gain or try to gain unauthorized access to our Services or systems; (b) disrupt the integrity or performance of our Services; (c) create accounts for our Services through unauthorized or automated means; (d) collect information about our users in any unauthorized manner; or (e) sell, rent, or charge for our Services. We reserve the right to investigate and take legal action against anyone who, in our sole discretion, misuses the platform in ways that harm our users, infrastructure, or mission.
Keeping Your Account Secure. You are responsible for keeping your device and your WithYou account safe and secure.
No Access to Emergency Services. Our Services do not provide access to emergency service providers like the police, fire department, hospitals, or other public safety organizations. Make sure you can contact emergency service providers through a mobile, fixed-line telephone, or other service.
Your Rights. You own the information you submit through our Services. You must have the rights to the email address or phone number you use to sign up for your WithYou account.
WithYou’s Rights. We own all copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and other intellectual property rights associated with our Services. You may not use our copyrights, trademarks, domains, logos, trade dress, patents, and other intellectual property rights unless you have our written permission.
WithYou’s License to You. WithYou grants you a limited, revocable, non-exclusive, and non-transferable license to use our Services in accordance with these Terms.
Disclaimers. YOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. WE PROVIDE OUR SERVICES ON AN “AS IS” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES...
Limitation of liability. THE WITHYOU PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES...
Intellectual Property Infringement. To report claims of third-party copyright, trademark, or other intellectual property infringement, please visit our Intellectual Property Policy.
Indemnification. If anyone brings a claim ("Third-Party Claim") against us related to your actions, information, or content on WithYou, or any other use of our Services by you, you will, to the maximum extent permitted by applicable law, indemnify, and hold the WithYou Parties harmless...
Availability. Our Services may be interrupted, including for maintenance, upgrades, or network or equipment failures.
Resolving Disputes. You agree to resolve any Claim you have with us relating to or arising out of these Terms, our Services, or WithYou Network Services Inc. exclusively in the province of British Columbia, Canada.
Ending these Terms. You may end these Terms with WithYou at any time by deleting WithYou from your device and discontinuing use of our Services.
General. WithYou may update the Terms from time to time.
Enforcement. If we fail to enforce any of our Terms, that does not mean we waive the right to enforce them.
Ministry Use Only. WithYou is designed for discipleship, spiritual formation, and nonprofit ministry activities aligned with the historic gospel of Jesus Christ as taught in the Bible and affirmed by the global Christian church. Use for commercial solicitation, political campaigning, or promotional activity unrelated to Christian ministry is not permitted. We reserve the right to suspend or terminate accounts that violate the spirit or letter of this clause.
This Privacy Policy explains how WithYou Network Services Inc. (“WithYou,” “we,” “us”) collects, uses, and protects your information when you use our Services.
Account Information. You register an email when you create a WithYou account. These are used to provide our Services to you and other WithYou users. You may optionally add other information to your account, such as a profile name and profile picture. This information is end-to-end encrypted. You may use a subset of WithYou features anonymously, without signing in.
Messages. WithYou queues end-to-end encrypted messages on its servers for delivery to devices that are temporarily offline (e.g. a phone whose battery has died). Additional technical information is stored on our servers, including randomly generated authentication tokens, keys, push tokens, and other material that is necessary to establish calls and transmit messages. WithYou limits this additional technical information to the minimum required to operate the Services.
Contacts. WithYou connects people by direct invitation only. WithYou does not display which of your contacts are also using the platform.
Managing your information. You can manage your personal information in WithYou’s application Settings. For example, you can update your profile information.
Information We May Share. We work with third parties to provide some of our Services. These providers are bound by their Privacy Policies to safeguard that information. If you use other Third-Party Services in connection with our Services, their Terms and Privacy Policies govern your use of those services. We do not allow third-party advertisers access to your data. Other instances where WithYou may need to share your data include:
Storing Your Data. Your data is securely stored inside of Google’s Firebase servers and protected by strong access rules. We will retain your data until you delete your account or request erasure under applicable law. You can make such a request by contacting us at privacy@withyou.net.
Updates. We will update this privacy policy as needed to ensure it remains accurate, clear, and up to date. Your continued use of our Services confirms your acceptance of our updated Privacy Policy.
Data Protection Rights. We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
Contact Us. If you have questions about our Privacy Policy or to exercise your data privacy rights, please contact WithYou Network Services Inc. at privacy@withyou.net.
Terms. Please also read our Terms which also governs the terms of this Privacy Policy.