These Terms of Service (“Terms”) are a legal agreement between you and WithYou Network Services Inc. (“WithYou,” “we,” “our,” or “us”) and govern your access to and use of the WithYou mobile application, website at withyou.net, web-based editing tools, and any related products, features, content, and services we provide (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms. If you do not agree to these Terms, do not access or use the Services.
1. Eligibility
You must be at least 13 years old to use the Services. If you are under the age of digital consent in your country, province, state, or territory, you may use the Services only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.
The Services are not intended for children under 13. If we learn that a child under 13 has provided personal information through the Services, we may delete that information and suspend or terminate the associated account.
2. Using WithYou
Most of WithYou can be used without an email address. An email address you control is only required for certain features, such as leading a group, subscribing to paid website editor features, or creating and editing Pathways. If you use those features, you are responsible for maintaining access to that email address and for keeping your device and account secure.
3. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your information.
4. User Content
Some content in WithYou is intended to be shared and built upon by others. Pathways and similar collaborative resources may be translated, copied, adapted, and reused within the Services. However, this does not by itself grant any right to use trademarks, logos, branded graphics, copyrighted images, or other protected materials included in a Pathway or other shared content, except where the person reusing the content already has permission to do so. Anyone reusing or adapting shared content is responsible for ensuring they have the rights necessary for any protected materials they keep, and must remove or replace materials they do not have the right to use.
By submitting content through the Services, you give WithYou a non-exclusive, royalty-free license to host, store, reproduce, display, transmit, translate, adapt, and otherwise use that content as needed to operate, provide, maintain, improve, and support the Services and their collaborative features.
You are responsible for the content you submit through the Services and for ensuring that you have the rights necessary to submit it.
5. License to Use the Services
Subject to these Terms, WithYou grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for their intended purposes.
This license does not give you any ownership rights in the Services or any of their content, features, or intellectual property.
6. Acceptable Use
You agree to use the Services only for lawful, authorized, and acceptable purposes. You may not, and may not encourage or assist others to, use the Services to:
- violate any applicable law or regulation;
- infringe, misappropriate, or otherwise violate the rights of WithYou, our users, or any third party, including privacy, publicity, contract, intellectual property, or other proprietary rights;
- send spam, bulk messages, auto-messages, or other unauthorized communications;
- impersonate any person or entity, or misrepresent your affiliation with any person or entity;
- upload, transmit, or distribute content that is unlawful, abusive, threatening, harassing, defamatory, fraudulent, hateful, sexually exploitative, obscene, or otherwise harmful;
- exploit, endanger, or harm minors;
- interfere with, disrupt, damage, or impair the integrity, performance, or security of the Services;
- gain or attempt to gain unauthorized access to any account, system, network, or data;
- create accounts through unauthorized or automated means;
- collect, scrape, harvest, or otherwise obtain information about users in an unauthorized manner;
- use the Services for commercial resale, unauthorized promotion, political campaigning, or solicitation not expressly authorized by us; or
- reverse engineer, decompile, modify, distribute, sell, lease, or exploit any part of the Services except as permitted by law or with our written permission.
We may investigate violations of these Terms and take any action we determine is appropriate.
7. Ministry-Focused Use
WithYou is designed to support discipleship, spiritual formation, and nonprofit ministry activities grounded in historic Christian teaching.
Use of the Services for commercial solicitation, political campaigning, or promotional activity unrelated to Christian ministry is not permitted unless expressly authorized by us.
We reserve the right to suspend or terminate accounts or content that, in our reasonable judgment, violate this section or materially interfere with the intended purpose of the Services.
8. Software Updates
You agree that we may develop, provide, and install updates, upgrades, patches, bug fixes, and other modifications to the Services. These may be installed automatically where permitted by your device or platform settings.
9. Paid Services, Subscriptions, Consulting, and Taxes
The WithYou app is free to use. WithYou offers paid subscriptions, paid features, and consulting services through its website and related services. Pricing, billing terms, and the features included with any paid offering will be presented at the time of purchase or engagement.
Subscriptions may renew automatically unless cancelled before the applicable renewal date. Consulting services may be governed by additional written terms, proposals, statements of work, or invoices. If there is a conflict between these Terms and those additional written terms for consulting services, the additional written terms will govern for that consulting engagement.
You are responsible for any applicable taxes, internet fees, and other third-party charges you incur in connection with your use of the Services. Except as required by applicable law or expressly stated otherwise, fees are non-refundable.
10. Third-Party Services
The Services may depend on, interoperate with, or contain links to third-party products, services, websites, content, or infrastructure providers. Your use of third-party services is governed by the terms and privacy policies of those third parties, not by WithYou.
We are not responsible for third-party services, content, or practices.
11. No Access to Emergency Services
The Services do not provide access to emergency services, emergency responders, or public safety organizations, including police, fire departments, hospitals, or emergency medical services.
Do not rely on the Services for emergency communications. You should ensure that you have access to appropriate emergency communication methods, such as a mobile phone, landline, or other emergency-capable service.
12. Intellectual Property
The Services, including their software, design, text, graphics, trademarks, logos, service marks, trade names, domains, and other content and materials, are owned by or licensed to WithYou and are protected by intellectual property and other laws.
Except as expressly permitted by these Terms, you may not use our intellectual property without our prior written consent.
13. Feedback
If you provide suggestions, ideas, feedback, or recommendations regarding the Services (“Feedback”), you grant WithYou a worldwide, perpetual, irrevocable, non-exclusive, royalty-free license to use, reproduce, modify, and otherwise exploit that Feedback for any lawful purpose without restriction or compensation to you.
14. Availability and Changes to the Services
We may modify, suspend, discontinue, or restrict access to some or all of the Services at any time, with or without notice, including for maintenance, upgrades, security issues, legal compliance, or operational reasons.
We do not guarantee that the Services, or any part of them, will always be available, uninterrupted, timely, secure, or error-free.
15. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, OR FREEDOM FROM VIRUSES OR OTHER HARMFUL CODE.
WE DO NOT WARRANT THAT:
- the Services will be uninterrupted, error-free, or secure;
- the Services will meet your requirements or expectations;
- any content or information provided through the Services will be accurate, complete, or reliable; or
- any defects or errors will be corrected.
YOU USE THE SERVICES AT YOUR OWN RISK.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WITHYOU AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, PARTNERS, LICENSORS, AND SERVICE PROVIDERS (COLLECTIVELY, THE “WITHYOU PARTIES”) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE WITHYOU PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:
- one hundred Canadian dollars (CAD $100); or
- the amount you paid to WithYou, if any, for the Services in the twelve months before the event giving rise to the claim.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS OR LIMITATIONS OF LIABILITY. IN THOSE JURISDICTIONS, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, AND THE LIABILITY OF THE WITHYOU PARTIES WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
17. Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the WithYou Parties from and against any third-party claims, actions, proceedings, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to:
- your access to or use of the Services;
- your content, messages, Pathways, or other material you submit through the Services;
- your violation of these Terms or applicable law; or
- your infringement or violation of any rights of another person or entity.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with us in the defense of such matter.
18. Intellectual Property Complaints
If you believe content on the Services infringes your copyright, trademark, or other intellectual property rights, please contact us using the contact information or reporting method identified in our intellectual property policy or on our website.
We may remove allegedly infringing content or suspend or terminate repeat infringers where appropriate or required by law.
19. Suspension and Termination
You may stop using the Services at any time. You may terminate these Terms by discontinuing use of the Services and, if applicable, deleting your account and removing the app from your device.
We may suspend, restrict, or terminate your access to the Services, with or without notice where permitted by law, if we reasonably believe that:
- you have violated these Terms or applicable law;
- you have created risk, harm, or possible legal exposure for us, our users, or others; or
- suspension or termination is necessary for security, operational, or legal compliance reasons.
Upon termination, the rights granted to you under these Terms will end immediately.
Sections that by their nature should survive termination will survive, including sections relating to User Content licenses, Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification, Disputes, and General Terms.
20. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict of laws principles.
Subject to any non-waivable rights you may have under applicable consumer protection laws, any dispute, claim, or controversy arising out of or relating to these Terms or the Services must be brought exclusively in the courts located in British Columbia, Canada, and you consent to the personal jurisdiction and venue of those courts.
21. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we may provide notice by updating the effective date above, posting the revised Terms through the Services, or by other reasonable means.
Your continued use of the Services after the updated Terms become effective means you accept the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.
22. Export and Sanctions Compliance
You agree to comply with all applicable export control, trade sanctions, and import laws and regulations in connection with your use of the Services.
You may not use, export, re-export, or transfer the Services except as authorized by those laws and regulations.
23. General Terms
These Terms constitute the entire agreement between you and WithYou regarding the Services and supersede all prior or contemporaneous understandings relating to the Services.
If any provision of these Terms is held unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.
You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, or sale of assets, or by operation of law.
If you do not agree to these Terms, you must stop using the Services.
24. Contact
If you have questions about these Terms, you may contact us at:
This Privacy Policy explains how WithYou Network Services Inc. (“WithYou,” “we,” “our,” or “us”) collects, uses, discloses, stores, and protects information when you access or use our Services.
By using the Services, you acknowledge that your information will be handled as described in this Privacy Policy.
1. Scope
This Privacy Policy applies to information we collect through the WithYou app, withyou.net, and related Services.
2. Information We Collect
We collect information you provide directly, information collected automatically when you use the Services, and information from third parties where necessary to operate the Services.
A. Information You Provide
Depending on how you use the Services, you may provide us with:
- your email address;
- limited profile information, such as your profile name and profile picture;
- content you create, upload, or share through the Services, such as messages, Pathways, and other content;
- communications you send to us, including support or privacy requests.
Most features of the Services may be used without signing in or providing an email address. Signing in and an email address are required only for certain features, such as leading a group, subscribing to paid website editor features, or creating and editing Pathways.
B. Technical and Usage Information
We may collect technical and operational information necessary to provide, secure, and improve the Services, such as:
- device and app information;
- log information;
- authentication tokens;
- push notification tokens;
- keys or related technical materials required to support secure messaging or service functionality;
- service performance, diagnostic, and troubleshooting information.
We limit this information to what we reasonably need to operate, secure, and maintain the Services.
C. Contacts and Invitations
WithYou connects people by direct invitation. We do not publicly display which of your contacts are using the platform.
If contact information is used to support invitations or connections, we use it only for that purpose and as otherwise described in this Privacy Policy.
3. How We Use Information
We use information we collect to:
- provide, operate, maintain, and support the Services;
- authenticate users and secure accounts where applicable;
- transmit messages and other content;
- store queued messages or content temporarily for delivery to devices that are offline;
- improve reliability, performance, and functionality;
- troubleshoot, prevent fraud, and address security or technical issues;
- communicate with you about the Services;
- enforce our Terms and policies; and
- comply with legal obligations.
4. Encryption and Security
We use technical, administrative, and organizational safeguards designed to protect personal information.
Certain communications and data may be encrypted in transit, at rest, or end-to-end depending on the feature and system design. However, no method of transmission, storage, or electronic security is completely secure, and we cannot guarantee absolute security.
Where we describe a feature as end-to-end encrypted, that description applies only to the specific feature and only within the technical limits of that implementation.
5. How We Share Information
We do not sell your personal information to third parties.
We may share information in the following circumstances:
A. Service Providers
We may share information with vendors, contractors, and service providers that help us provide, host, secure, maintain, and improve the Services. These providers may include cloud infrastructure and messaging service providers.
B. Legal Compliance and Protection
We may disclose information only if required by applicable law or binding legal process, or where disclosure is necessary to prevent fraud, abuse, or a serious and imminent threat to safety or security. We do not disclose user data to governments or authorities merely upon request. Where appropriate and legally permitted, we may challenge or refuse requests that we believe are overbroad, unlawful, or inconsistent with user rights.
C. Business Transfers
We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider.
D. With Your Direction or Consent
We may share information where you direct us to do so or otherwise consent.
6. Third-Party Services
The Services may interact with third-party services, platforms, or infrastructure providers. Their collection, use, and disclosure of information are governed by their own terms and privacy policies.
We are not responsible for the privacy practices of third parties.
7. Data Storage, Retention, and International Processing
We collect and keep very limited personal information. In most cases, the information we hold is limited to what you choose to provide, such as an email address for sign-in features, an optional profile name or picture, the content you create or share, and the technical data needed to operate and secure the Services.
We use service providers, including Google Firebase, to store and process data used to operate the Services. Depending on how those services are provided, information may be stored or processed in Canada, the United States, or other jurisdictions where we or our service providers operate.
We keep information only for as long as reasonably necessary to provide the Services, maintain security, comply with applicable law, and support legitimate operational needs. If you delete your account or request deletion where applicable, we will take reasonable steps to delete or de-identify your information, subject to legal, security, backup, and operational requirements.
8. Your Rights and Choices
Because WithYou generally collects very limited personal information, the information we hold is usually limited to what you choose to provide and the technical data needed to operate the Services. Depending on where you live, you may have legal rights to request access to, correction of, or deletion of that information.
To make a privacy request, contact us at privacy@withyou.net. We may need to verify your identity before responding.
9. Children’s Privacy
The Services are not intended for children under 13.
If you believe a child under 13 has provided personal information to us, please contact us at privacy@withyou.net. We will take reasonable steps to investigate and, where appropriate, delete the information.
10. Website Technologies
If our website uses cookies, local storage, analytics, or similar technologies, we may use them to operate the site, remember preferences, analyze usage, improve performance, and maintain security.
You may be able to control some of these technologies through your browser or device settings. Additional cookie-related disclosures may be provided on the website where required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice by updating the effective date above, posting the revised policy through the Services, or by other reasonable means.
Your continued use of the Services after the updated Privacy Policy becomes effective means you acknowledge the revised Privacy Policy.
12. Contact Us
WithYou Network Services Inc.
Email: privacy@withyou.net